Foundever – It is a company that cares mostly about the numbers and KPIs that they have to deliver and not about how to please the customers and definitely not about their employees. | Comparably

Foundever – It is a company that cares mostly about the numbers and KPIs that they have to deliver and not about how to please the customers and definitely not about their employees.

Foundever Compagnie réclamée
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Lire la suite
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EMPLOYÉ
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4898
TOTAL
NOTATIONS
142001

It is a company that cares mostly about the numbers and KPIs that they have to deliver and not about how to please the customers and definitely not about their employees.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

It is too late to improve anything.

Que faut-il changer pour améliorer la culture de l’entreprise?

I can not think of anything.

Quelles sont les meilleures choses à propos de votre équipe?

We help each other and we get things done.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

If the leaders and managers took some time to understand my work and treated me with more respect instead of constantly questioning most of what me and my co-workers do.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Listen to what obstacles the different departments are dealing with instead of just always looking at numbers. It would also be nice if it felt like the leaders actually knew which tasks and assignments the different departments are working with.

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