SmileDirectClub – Good for 3 months, terrible for 3 more. I have literally resigned this job with no back up position. It's that bad. | Comparably

SmileDirectClub – Good for 3 months, terrible for 3 more. I have literally resigned this job with no back up position. It's that bad.

SmileDirectClub Compagnie réclamée
SmileDirectClub is the next generation oral care company with the first medtech platform for teeth straightening. Lire la suite
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Good for 3 months, terrible for 3 more. I have literally resigned this job with no back up position. It's that bad.

Quelles sont les meilleures choses à propos de votre équipe?

My team is AMAZING. They are all genuine, caring people and it is a pleasure to be in a shop with them. The worst thing about this job is the District Manager.

We're disheartened to see this, as we are proud of our team and management. We sure hope you will reach out to discuss further at [email protected].
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?

The process had me do a FaceTime interview with 2 people and then I was hired. Really easy, but clearly not thorough. Also, there were lies told about "super fast advancement", "no pressure selling", "development focused". This is hype. This does not actually happen.

We're confused to see this, as we take pride in the stories of growth that so many of our team members have experienced here at SDC. It's our goal to make career paths clear, and we hope you will speak to your leader about your growth goals.
Que faut-il changer pour améliorer la culture de l’entreprise?

The company needs to look at it's leadership. There is a disconnect from the CEO, Regionals etc down to the DMs. The DMs push hard, too hard, for performance. They push for terminations and write ups a month in to a new hire starting. CHECK YOUR DMs!

We appreciate this feedback, as it's incredibly important for communication within our org chart to flow with understanding and respect. We'll certainly keep this in mind, and we hope you will reach out to people support to discuss further.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

The leadership team, in general, needs to experience working in a shop. Until they do that, until they take appointments, they will not understand that sometimes, regardless of the "behaviors" some people are not able to move forward that day. Regionals, pay attention to what your DMs are doing.

It's important to us that our SmileGuides feel support, empathy, and understanding from their leadership team. This is good feedback, and we hope you will provide more to your leader as well as people support at [email protected].

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