SmileDirectClub Product Manager Employee Reviews | Comparably
SmileDirectClub Claimed Company
SmileDirectClub is the next generation oral care company with the first medtech platform for teeth straightening. read more
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SmileDirectClub Product Manager Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

That they are available for situations and questions, with the answer.

Review from Product Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication, fairness among every department

Review from Product Dept
Response from SmileDirectClub

This is important to us and top of mind as we continue to grow. We sure hope you will continue to share -- it means a lot. Please reach out to people support at [email protected].

take employees feelings and thoughts about certain situations into consideration. think decisions out more thoroughly and think about how those decisions will effect the every department and not just the biggest department.

Review from Product Dept
Response from SmileDirectClub

We appreciate your input here. We always want each department to feel valued and supported, as we truly would not grow without the support of each one. This will always be a priority, and we hope you will continue to share your feedback.

What is the best part about your compensation package?

Compensation Reviews

I like that it's negotiable. Not in the sense of haggling but, fairness is being made to insure that all team members are being paid equally for the job and trained to carry out such duties as asked.

Review from Product Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

We are not paid enough at all. People downtown and in the fish bowl are but no one else isnt

Review from Product Dept
Response from SmileDirectClub

We're concerned to see this, as we want our team members to feel appreciated through their compensation. We sure hope you will voice your feedback to your leader as well as the people support team at [email protected].

What are some of the best things about your team?

Team Reviews

The atmosphere its like a family

Review from Product Dept
Response from SmileDirectClub

We love that! Thank you for sharing.

We do work together to achieve the same goal of ensuring that the customer has a perfect product to best of our abilities.

Review from Product Dept

Monthly meeting seem to be geared only towards the production department. What about the rest of the departments?

Review from Product Dept
Response from SmileDirectClub

We know that all departments and team members are crucial to the success of the business. This is important feedback, and we will certainly internalize it. We sure hope you will continue to share your feedback.

my team is pretty small so since we are so small we are close-knit and like a family, we rarely have and problems

Review from Product Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of SmileDirectClub yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Having the same goals to making sure that a great product is produced.

Review from Product Dept

Diversity among coworkers. We all come from different areas, religions, backgrounds, and work environments. But we're able to work together and enjoy working together.

Review from Product Dept

the people i work with make my job and day positive, some things that go on within the company can be negative.

Review from Product Dept
Response from SmileDirectClub

We're concerned to hear that, and we hope you will reach out to discuss further. We can be reached at [email protected].

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of SmileDirectClub yet.
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What did you like most about the interview process?

Interviews Reviews

My interviewer was up front with me, on what she wanted and how to get to the goals that she had planned for the department that I was being interviewed for.

Review from Product Dept

The interviewers were very friendly.

Review from Product Dept

the company/ building i work in was very small when i started and the process was different but my interview was laid back, easy and the manager at the time made me feel comfortable.

Review from Product Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of SmileDirectClub yet.
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What makes you most happy at work?

Outlook Reviews

Being apart of something that can change lives.

Review from Product Dept

What's going wrong and how can it be improved?

Outlook Reviews

TREAT EVERYONE THE SAME ITS NOT HARD TO DO.

Review from Product Dept
Response from SmileDirectClub

We agree -- we certainly want every team member at SDC to feel equally valued and appreciated. We couldn't do what we do without our amazing team. If you'd like to speak further, please reach out to [email protected].

The department i currently work in seems to get the short end of the stick. Instead of giving answers as to why something is happening its thrown in our faces that "We are paid pretty well". All departments should be treated fair across the board and not just production.

Review from Product Dept
Response from SmileDirectClub

We agree -- it's important to us that all team members feel heard, supported, and appreciated. We sure hope you will continue to share your input with your leaders and with us at [email protected].

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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