SmileDirectClub HR Manager Employee Reviews | Comparably
SmileDirectClub Claimed Company
SmileDirectClub is the next generation oral care company with the first medtech platform for teeth straightening. read more
EMPLOYEE
PARTICIPANTS
217
TOTAL
RATINGS
4611
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SmileDirectClub HR Manager Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

I love how transparent and open they are regarding the business. They welcome new ideas and make you feel a part of the team instantly.

Review from HR Dept

Personable and fair. Provides great work life balance

Review from HR Dept
Response from SmileDirectClub

This is what we like to see!

Their presence in the office

Review from HR Dept

They are incredibly perceptive and open to innovative thoughts and ideas. Their leadership style allows you to feel like you're adding value to the company and business as a whole. You learn so much about business and life-lessons by being around them.

Review from HR Dept

The work life balance they our entire leadership practices!

Review from HR Dept
Response from SmileDirectClub

This makes us smile!

What does the leadership team need to get better at?

Leadership Reviews

ETHICS, communication, work/life balance, professionalism, conduct, and treating others fairly

Review from HR Dept

Communicating company vision and goals to all employees.

Review from HR Dept

What is the best part about your compensation package?

Compensation Reviews

The company really stresses work-life balance, so the unlimited PTO policy for salaried managers is a perk.

Review from HR Dept

Competitive pay and benefits that go along with it.

Review from HR Dept
Response from SmileDirectClub

This is great to see!

Very competitive salary. Work from home days, etc. are all part of my offer I feel. Best company ever!

Review from HR Dept
Response from SmileDirectClub

We love seeing this!

Competitive for the position / area

Review from HR Dept

I am paid fairly for the job that I do and I Love our 401k plan

Review from HR Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

the whole notion around working 25/8 (instead of 24/7) is highly pushed for here. If you don’t answer emails out of work hours (such as 11pm or 3am), you will get reprimanded. there is no such thing as work/life balance or integration and th

Review from HR Dept

Better benefits. Lower healthcare premiums, parking allowance or closer lot.

Review from HR Dept
Response from SmileDirectClub

We appreciate this feedback, as it's important that our team members feel supported in their benefits package. This is certainly something we will prioritize as we continue to grow.

I often see that we treat years of experience or top talent the same as entry-level in terms of compensation/salary. ELT refuses to pay for top talent yet wants/expects the same results or experience from a new hire

Review from HR Dept
Response from SmileDirectClub

We appreciate your feedback here. We certainly want all team members to feel valued and like they are treated with fairness and respect. We sure hope you will continue to share this feedback with your leaders.

As we continue to grow company wide, I do believe my team should be eligible for bonus incentive or commission. Currently, we are not compensated that way, yet the teams we support are. We are an integral part of the success of this particular revenue stream so it would be nice!

Review from HR Dept
Response from SmileDirectClub

This is great feedback -- thank you so much for sharing this with us, and we will certainly keep this in mind.

Better health insurance, parking reimbursement, stock options, bonus structure

Review from HR Dept
Response from SmileDirectClub

Thank you for sharing this -- it's important to us to provide a competitive benefits package for our team members. We hope you will continue to speak up and share your feedback with your leaders and team.

What are some of the best things about your team?

Team Reviews

We have all become like best friends. We are a family around here and you don't find that a lot.

Review from HR Dept
Response from SmileDirectClub

This makes us smile!

Culture! We are a huge family.

Review from HR Dept
Response from SmileDirectClub

We definitely are a family here. Thanks for the kind words!

My team is one of the hardest working groups

Review from HR Dept

The team is collaborative and hard-working. Everyone is leaned in toward a common goal. We work hard, support one another, but still manage to enjoy each other and have fun!

Review from HR Dept

The teamwork and collaboration here is great!

Review from HR Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

I like most of my coworkers but management needs to improve drastically

Review from HR Dept

Respect each other's time better.

Review from HR Dept
Response from SmileDirectClub

This is important! We sure hope you will reach out directly to discuss further.

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone is very engaged and wants to see the organization thrive.

Review from HR Dept

Games, recognition, fun, and open door policies.

Review from HR Dept
Response from SmileDirectClub

We are so happy to see this!

Positivity and the support all team members and leaders show!

Review from HR Dept
Response from SmileDirectClub

This is what we like to see!

Culture is great, could use more buy-in

Review from HR Dept
Response from SmileDirectClub

This is important feedback. Thank you for sharing, and we'll certainly keep this in mind. We hope you will continue to share!

It is fun and diverse!

Review from HR Dept

What needs to change to make the company culture better?

Environment Reviews

Ethics, fair treatment across the board, honesty, coaching and training, career paths, and work/life balance

Review from HR Dept

What did you like most about the interview process?

Interviews Reviews

I enjoyed being able to tour the facility and meet multiple leaders. I was able to gain a clear picture of the type of organization they are and knew I wanted to join the team.

Review from HR Dept

getting a tour of the office space and meeting with numerous members on the team

Review from HR Dept

How nice and informative the recruiters were. I could hear it in their voice and see it on their face that they loved this company. It sold me and I was not actively looking for a new position at the time.

Review from HR Dept
Response from SmileDirectClub

Thank you so much for taking the time to share your experience!

How personable and honest all parties were.

Review from HR Dept
Response from SmileDirectClub

We're so happy to see this review. Thank you so much!

Ease - tour of the space at the end

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of SmileDirectClub yet.
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What makes you most happy at work?

Outlook Reviews

The people I work with and the positive environment.

Review from HR Dept

Our culture and atmosphere. We always have fun!

Review from HR Dept
Response from SmileDirectClub

We're happy to hear you're having fun working at SmileDirectClub!

Interacting with others makes me happiest at work

Review from HR Dept

At SDC, you have that feeling of importance that can be hard to come by in other work environments. You feel as if you are adding value to the business, and adding value to people's lives through our product!

Review from HR Dept

I love the job that I do and I love helping people develop and grow, Happy Team Members equals Happy customers and I contribute to the happy and good work environment of SDC

Review from HR Dept

What's going wrong and how can it be improved?

Outlook Reviews

the lack of ethical practices, the poor treatment of employees, favoritism, lack of work/life balance, benefits, pay

Review from HR Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of SmileDirectClub yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of SmileDirectClub yet.
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