SmileDirectClub – It’s a fun environment, gets difficult when disagreements happen, and when things change suddenly | Comparably

SmileDirectClub – It’s a fun environment, gets difficult when disagreements happen, and when things change suddenly

SmileDirectClub Compagnie réclamée
SmileDirectClub is the next generation oral care company with the first medtech platform for teeth straightening. Lire la suite
EMPLOYÉ
PARTICIPANTS
217
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4611
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It’s a fun environment, gets difficult when disagreements happen, and when things change suddenly

Qu’avez-vous le plus aimé du procédé d’entretien?

The video screening before hand

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

That all of my team members get along very well and we all can communicate with each other and get things done.

Quelle est la meilleure partie de votre programme de rémunération?

I love that they offer things paid for time off at your normal rate and that they’re very helpful with time off request

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

They need to put themselves in our shoes, by realizing that we’re taking fault for people not having $2000 in their account when they enter the door, or because we offer a “free” appointment so people don’t think they have to buy the product that day

It's always our goal to provide support to our team members in guiding our customers through all aspects of the journey from payment to care. That said, we know that it's an investment. Please reach out to your leaders and people support to discuss.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

The “sales” aspect and being punished for people not having money on them that day after offering a “free” everything, also being told what to do constantly no matter what you’re doing at that moment, and hours being taken away and false info from the beginning

We're concerned to see this. We certainly understand the nature of sales, and we want our sales team members to feel supported and comfortable with the expectations placed on them. We hope you will reach out to your leaders and people support.

Other Employee Reviews for SmileDirectClub

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