
Corporate leadership has greatly improved. I feel inspired to produce great results and believe we are on a better path!
Giving expected results to our owners and knowing that our team members are able to pay their bills and enjoy coming to the hotel.
The VPs have really stepped up their interactions with the properties. Our results & reporting are being analyzed at a higher frequency & now and we are being provided quality guidance for improvement. The Corporate Accounting has made many changes that were rough at first, but they are way better!
In a highly volatile economy and market that was forecasted to be down, our bonus structure became unobtainable. I love that it is based on improvement, but we were forecasted as a region to have downward performance and pushed to budget unrealistic financial goals. We worked more, paid less.
The industry is struggling to pull qualified candidates. We would benefit as a company to have more training per leadership position. Many leaders struggle with what is expected from them that are typical hotel leadership duties. Aimlink is great, I think there needs to be some in person courses.