Aimbridge Hospitality Customer Success Department Employee Reviews | Comparably
Aimbridge Hospitality Claimed Company
Grow. Succeed. Belong. Welcome to Aimbridge Hospitality where the door to opportunity is waiting for you. We're passionate about connecting great people to great experiences in exciting destinations. And with more than 1,500 hotels in over 20 countries, we’ve mastered the art of connection. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other – for our customers and our team members. If you’re ready to grow, learn and connect with a team of dynamic colleagues with a passion for excellence, come on in, the door’s open. read more
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EMPLOYEE
PARTICIPANTS
1387
TOTAL
RATINGS
33666

Aimbridge Hospitality Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

My Front Desk Manager and Director of Rooms ask questions and follow up on growth opportunities.

Review from Customer Success Dept · Posted 15 days ago

We are all learning together

Review from Customer Success Dept · Posted 15 days ago

My Area Manager is committed to my growth and will place my position in a place that needs my talents. Thank you!

Review from Customer Success Dept

My Leadership Team embody the company's vision and prioritize hotel wide success. They offer fast solutions to any concerns I present. They are trustworthy and skilled.

Review from Customer Success Dept

Leadership's commitment to our team's success is impeccable. I am happy to know we have the resource of them available to us.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication, inclusion, transparency, showing genuine compassion/care for their employees, trust, and allowing others the opportunity to grow

Review from Customer Success Dept

Bad attitudes, snarky answers to innocent questions as if we're supposed to know everything.

Review from Customer Success Dept

Communication and morality within the company structure and business

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

Medical Benefits and discounts on the hotels!

Review from Customer Success Dept · Posted 15 days ago

It OEM Salary. I get paid when I work more then I am required to. That is rewarding.

Review from Customer Success Dept

Opportunities for bonus and competitively priced insurance.

Review from Customer Success Dept

The best part of our compensation package in my opinion, is health and life insurance.

Review from Customer Success Dept

insurance and 401k life insurance

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

A raise would be nice. Some incentives for good guest reviews or sold out nights for employees.

Review from Customer Success Dept · Posted 15 days ago

I have expressed many times that I am interested in furthering my career, I would like to be trained to do so, or at least be reimbursed for schooling - my manager puts this off. How can I grow and learn and get paid more if I am being neglected of the opportunity?

Review from Customer Success Dept

I would like to be paid better because I believe I do the work of multiple people and my skill set exceeds the amount I get paid

Review from Customer Success Dept

I feel very valued at my job.

Review from Customer Success Dept

I deserve a pay raise

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

I'm new to this property, but I'm really looking forward to keeping building connections. My team is expanding, so more to come!

Review from Customer Success Dept · Posted 15 days ago

Everyone has something to contribute to the team and know how to work together in a time of need.

Review from Customer Success Dept

My team is unified in providing quality service to our Guests and we compliment each others strengths and opportunities.

Review from Customer Success Dept

The best thing about my team is that they work hard to reach the goals that are set for us.

Review from Customer Success Dept

the fun atmosphere and attitude of working together.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Work better woth communicating issues that need to be addressed to make the guest experience more enjoyable.

Review from Customer Success Dept · Posted 15 days ago

What is most positive about the culture and environment at your company?

Environment Reviews

We get to grow and connect with so many people! Hospitality is a small word, and everyone knows everyone! I'm looking forward to more unity!

Review from Customer Success Dept · Posted 15 days ago

At my company the most positive thing for me is learning my new position as a Front Desk Agent

Review from Customer Success Dept · Posted 15 days ago

The sales team know how to keep the occupancy of the hotel high and find the right groups that fit with the culture of the hotel brand.

Review from Customer Success Dept

My company fosters growth opportunities, open communication and inclusivity.

Review from Customer Success Dept

The culture at work is positive because we are all inclusive in accepting our team the way they are. Then using every resource available to us to grow everyday.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

Communication and team trust and effective strategic implementation

Review from Customer Success Dept

What did you like most about the interview process?

Interviews Reviews

Interpersonal relationships between interviewer and hire

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Aimbridge Hospitality yet.
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What makes you most happy at work?

Outlook Reviews

I get to keep learning! I help my coworkers / suvordinates/ guest, and I enjoy seeing the results of a busy day!

Review from Customer Success Dept · Posted 15 days ago

Tryimg to learn all positions in the company

Review from Customer Success Dept · Posted 15 days ago

I am utilized as a manager where needed. Guest Relations and Guest Satisfaction are my forte, I help set the example for others.

Review from Customer Success Dept

I am most happy to work in a hotel that is a pillar of the community. I feel respected, needed and challenged at work.

Review from Customer Success Dept

I am very happy to spend time getting to know our customers. That is my favorite part about this job.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

the manager is not adequate and wasn't chosen properly.

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Aimbridge Hospitality yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Aimbridge Hospitality yet.
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