Aimbridge Hospitality Operations Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
That most the leadership team, goals align with one another.
Review from Operations Dept
They are always open minded and willing to hear you out and guide me.
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The learning and growth opportunities
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What I appreciate most about my leadership team is that my leader continually pushes me to grow, learn, and become a better leader every day.
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Responsive and supportive without micromanaging
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What does the leadership team need to get better at?
Communication is the most important thing. Our leadership team expects broad communication but almost always fails to reciprocate the same.
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I am on my 6th Boss is 3.5 years. I feel like I dont matter and my new RVP is in over his head.
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Communication, Internal Promotions, Advancement, Opportunities and Leadership
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They could actually hear out the team and what the team needs because afterall we are on the floors we know firsthand
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Effective leadership thrives on listening, empowering contributors, and respecting time. Leaders must trust team expertise, avoid micromanagement, and give space for strategic thinking. By fostering trust and collaboration, they inspire innovation, ownership, and quality outcomes.
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What is the best part about your compensation package?
401k is a great compensation
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Competitive pay, benefits, and hotel discounts. Perks at Work is a fun program
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Health care is pretty good and paid time off plus I get all mayor holidays paid even if i do not work
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I get to go to work and I'm very grateful for it.
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Everything is good about the package
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Why do you feel undervalued and what would make you feel better about your compensation?
I feel that when I have an idea to improve something or want to redirect the team, I am dismissed.
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Higher pay. I live check to check with no room to have a savings. The cost of living is expensive.
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If I were paid the same as others in my position with the same duties and responsibilities.
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I should be paid the same as the person I replaced.
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the level of responsibility has grown significantly, but I do not believe my compensation has kept pace with that growth.
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What are some of the best things about your team?
A few of them are very familiar with the area and can be amazing when they put in the effort.
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They each have a unique personality
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My team is great with problem solving and excellent with interacting with guest. They work well with others and independently.
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My team has a deep rooted connection made through situational incidents and comradery.
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Supportive, Dedicated, Reliable, collaborative, diverse
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What do your coworkers need to improve and how could you work together better?
Coworkers could improve by strengthening communication, strategizing, and collaborating across disciplines to streamline workflows. They should adopt a bigger-picture mindset, considering how their work impacts others and drives broader organizational success.
Review from Operations Dept
My peers need extensive management training. The pandemic took away seasoned managers. The managers in place were given the responsibilities of managers without additional training or over site needed. They are doing the best they can with what little experience they have and learning along the way.
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My coworkers do not care about the work we do. I believe we should have more trainings, incentives, and meetings to give my coworkers more motivation and training to support them and provide them with the resources necessary.
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Become more team-oriented and willing to learn company's policies
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organization and realization that their lack of job knowlege directly affects other departments
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What is most positive about the culture and environment at your company?
That there is a variety of culture and the team really wants to make our guests happy.
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We are all willing to hep one another and work soltions
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Teamwork, positive attitudes, excellent guest service.
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The people; The people are the best asset this company has.
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Growth opportunities, moving up to be the number one trusted company for employees
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What needs to change to make the company culture better?
Practice what we preach, better leadership, caring about the employees and showing it
Review from Operations Dept
To improve culture, focus on strengthening communication, strategizing, and collaboration across disciplines. Foster a bigger-picture mindset and reduce dictation. Enable questioning, team-led strategy, and experimentation. Create a RACI framework and complete a Gap Analysis to streamline processes.
Review from Operations Dept
Better pay and more leadership engagement
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To assist better with employee problems within HR. Not to feel you can't go to your upper management and have a discussion without feeling at fault
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Leadership and customer service. I CANNOT stress this enough.
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What did you like most about the interview process?
The fact that I got to see and talk to the current culinary staff.
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I thought my talents and skills were recognized.
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It was interesting to see that everyone worked together
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The person interviewing me was kind and understanding.
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Didnt have interview they looked at my application, called me with a start date.
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What would you improve about your company's interview process?
I literally just had a 10 minute phone call to get hired
Review from Operations Dept · See Aimbridge Hospitality's Response
What makes you most happy at work?
being able to learn and then teach others how to understand the hospitality industry works.
Review from Operations Dept
Making new connections with our guest and learning new things
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My staff & GM teamwork. Great environment working together.
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payday and or the upcoming payday
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Mentoring others and learning from others, so I am also a better leader.
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What's going wrong and how can it be improved?
Consistent scheduling, better wages, and appreciation from the general manager and director of operations.
Review from Operations Dept
To improve, set clear goals and establish a detailed RACI framework for roles and accountability. Strengthen communication, strategizing, and collaboration across disciplines. Foster a bigger-picture mindset, enable questioning, team-led strategies, training, and conduct a Gap Analysis.
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Condition if the property it makes jt hard for all employees tonguve guest the best experience
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Force ownership to spend money to renovate property.
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Our managers for front office team, they do not follow any of the Aimbridge Ways. My co workers & I agree that this is not what we signed up for. Lots of the issues the staff faces are not taken seriously, and we are just expected to deal with it. Managers tend to be lazy as well putting more on us.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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