Aimbridge Hospitality Operations Department Employee Reviews
Briefly describe your overall experience at your company
It has been a great opportunity to learn from some great managers and also able to grow as a leader
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Ever since I started in the company, I feel fulfilled that I am able to inspire my team.
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i am nervous working for aimbridge again as it has not been very good in the past
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Amazing and exciting. Always looking forward to the next challenge!
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What do you like best about the leadership team?
Great communicators to their employees and they seem genuinley wanting to help You grow your career
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Willingness of them to teach me how to be successful in my position.
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They support you with your career goals.
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we can talk to each other and be transparent
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Strives to refresh and modernize practices.
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What does the leadership team need to get better at?
I am on my 6th Boss is 3.5 years. I feel like I dont matter and my new RVP is in over his head.
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Communication, Internal Promotions, Advancement, Opportunities and Leadership
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They could actually hear out the team and what the team needs because afterall we are on the floors we know firsthand
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Effective leadership thrives on listening, empowering contributors, and respecting time. Leaders must trust team expertise, avoid micromanagement, and give space for strategic thinking. By fostering trust and collaboration, they inspire innovation, ownership, and quality outcomes.
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My FOM and AM are fantastic. I could not ask for better managers to help guide myself and the team as a whole. However, the GM at our property seems to care only about money. While I understand the importance of making money as a company, it seems to overshadow the needs of the team and the guests.
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What is the best part about your compensation package?
The customer service is top notch and always helpful.
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Dental vision 401k if i need to return
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The best is bonus program and pto
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401k, vacation, and sick leave
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Medical is affordable and good!
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Why do you feel undervalued and what would make you feel better about your compensation?
the level of responsibility has grown significantly, but I do not believe my compensation has kept pace with that growth.
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I run 2 hotels and I dont think that 3% every year shows like the company cares. I fought hard 2 years ago for my staff to get better pay and never once have I asked for an extra raise. it would be nice to see that working 40 straight day the summer of 2025 mattered to someone.
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I know others are making more than me in the same position with the same amount of experience as well as at other companies. No one has bothered to try and retain me
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I am not looking to move but similar job postings online post better entry pay when I receive the alerts. Some of my GMs make what I make
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Too many positions eliminated and consolidated this past year, putting pressure on those remaining to work so hard for pay that is not commensurate with demands.
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What are some of the best things about your team?
We get along also we respect each other and care
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Hard working but can be improve by working smarter instead of harder.
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They're awesome and hard working people.
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they listen and take note and they try!
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We’re aligned in our goals and genui
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What do your coworkers need to improve and how could you work together better?
Coworkers could improve by strengthening communication, strategizing, and collaborating across disciplines to streamline workflows. They should adopt a bigger-picture mindset, considering how their work impacts others and drives broader organizational success.
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My peers need extensive management training. The pandemic took away seasoned managers. The managers in place were given the responsibilities of managers without additional training or over site needed. They are doing the best they can with what little experience they have and learning along the way.
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My coworkers do not care about the work we do. I believe we should have more trainings, incentives, and meetings to give my coworkers more motivation and training to support them and provide them with the resources necessary.
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Become more team-oriented and willing to learn company's policies
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organization and realization that their lack of job knowlege directly affects other departments
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What is most positive about the culture and environment at your company?
Our space is great and we are always happy to help as a team
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Everyone wants to be the best at they do.
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Everyone treats each other with respect.
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unfortunately at this time nothing. i came into a culture of fear and distrust. i am trying to change that
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Aimbridge has always shown interest with associates and moving up. The environment is always warm and the RVP, now VP ( Michelle Cotterell) is AMAZING!
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What needs to change to make the company culture better?
Practice what we preach, better leadership, caring about the employees and showing it
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To improve culture, focus on strengthening communication, strategizing, and collaboration across disciplines. Foster a bigger-picture mindset and reduce dictation. Enable questioning, team-led strategy, and experimentation. Create a RACI framework and complete a Gap Analysis to streamline processes.
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Better pay and more leadership engagement
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To assist better with employee problems within HR. Not to feel you can't go to your upper management and have a discussion without feeling at fault
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Leadership and customer service. I CANNOT stress this enough.
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What did you like most about the interview process?
The fact that I got to see and talk to the current culinary staff.
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Didnt have interview they looked at my application, called me with a start date.
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I thought my talents and skills were recognized.
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It was interesting to see that everyone worked together
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The person interviewing me was kind and understanding.
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What would you improve about your company's interview process?
I literally just had a 10 minute phone call to get hired
Review from Operations Dept · See Aimbridge Hospitality's Response
What makes you most happy at work?
My team , we all have a common goal
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Be able to complete my task Knowing my efforts are very much appreciated by my co workers.
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Our team. Everyone shares same goals.
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being able to walk around and interact with my all the teams and to get knowledge on teams that are not under my purview
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Engaging with our guests and team members
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What's going wrong and how can it be improved?
To improve, set clear goals and establish a detailed RACI framework for roles and accountability. Strengthen communication, strategizing, and collaboration across disciplines. Foster a bigger-picture mindset, enable questioning, team-led strategies, training, and conduct a Gap Analysis.
Review from Operations Dept
Our managers for front office team, they do not follow any of the Aimbridge Ways. My co workers & I agree that this is not what we signed up for. Lots of the issues the staff faces are not taken seriously, and we are just expected to deal with it. Managers tend to be lazy as well putting more on us.
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Condition if the property it makes jt hard for all employees tonguve guest the best experience
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Force ownership to spend money to renovate property.
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I feel as though there could be additional above property support as my direct manager has a vast portfolio. My direct manager is wonderful, but I feel as though a smaller portfolio could benefit multiple managers. Additionally, feedback seems to be more focused on negatives rather than positives.
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