Aimbridge Hospitality Customer Support Department Employee Reviews | Comparably
Aimbridge Hospitality Claimed Company
Grow. Succeed. Belong. Welcome to Aimbridge Hospitality where the door to opportunity is waiting for you. We're passionate about connecting great people to great experiences in exciting destinations. And with more than 1,500 hotels in over 20 countries, we’ve mastered the art of connection. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other – for our customers and our team members. If you’re ready to grow, learn and connect with a team of dynamic colleagues with a passion for excellence, come on in, the door’s open. read more
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EMPLOYEE
PARTICIPANTS
1289
TOTAL
RATINGS
30822

Aimbridge Hospitality Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Leadership needs improvement to succeed

Review from Customer Support Dept

Very professional and high energy

Review from Customer Support Dept

Firm but caring. trys hard to hold everyone accountable

Review from Customer Support Dept

Barry Sears is a good leader, he always help us.

Review from Customer Support Dept

They see me as a person not a number.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Aimbridge Hospitality yet.
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What is the best part about your compensation package?

Compensation Reviews

Medical , dental, eye care

Review from Customer Support Dept

Paid earned vacation time off

Review from Customer Support Dept

OEM is offered with Aimbridge

Review from Customer Support Dept

My manager, Barry Sears, greatly values ?

Review from Customer Support Dept

It is more than any other job I've ever had.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

cost of living is getting high. $.25 yearly increase only. We should get additional pay increase on length of stay or job proformance.

Review from Customer Support Dept

The pay and the health insurance need re-evaluation, comprehensive to the cost of living.

Review from Customer Support Dept

More respect & money love respect

Review from Customer Support Dept

I am hopeful that I am accepted to the management training program I was recommended for by my GM. I feel there is much I could bring to Aimbridge from my years of experience. I also feel professionally Aimbridge could help me grow as a valuable asset to the company.

Review from Customer Support Dept

Todo muy bien gracias por su ayuda

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Time management and attention to ppl details

Review from Customer Support Dept

When they are here they give 100%

Review from Customer Support Dept

Teamwork and the attitude of each of them in achieving our objectives towards the client, especially the housekeeping department.

Review from Customer Support Dept

They feel like family not coworkers

Review from Customer Support Dept

Everybody works as a team.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Not say " its not my job " . Cooperate at work and not let one person do the job. Clean up after themselves. Help each other. be respectful to each other.

Review from Customer Support Dept

I love my coworkers Housekeeping fantastic amazing heart and soul of the hotel, Walter engineer amazing, sales they bring the money to the property, kitchen staff I adore, Front Desk might baby my joy I really don't know I don'y want names dropped but 2 of them im postive I will keep a ok

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Aimbridge hospitality is a great place for extended employment. Our unique culture and passion for service is a place where fuests, associated and owners thrive.

Review from Customer Support Dept

Being able to recognize and show appreciation when people do things well

Review from Customer Support Dept

I love customer service and I really like the monthly training sessions my company offers to help us provide a better experience for our guests.

Review from Customer Support Dept

everyone has a smile on their face!

Review from Customer Support Dept

That Everyone matters! We work as a unit.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Management needs to be on top of work , it feels as if they don't want to take responsibility and all the work is given to only two managers out of 9.

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

The managers that interviewed me

Review from Customer Support Dept

The interviewing manager enabled me to feel comfortable and relaxed so as to be able to communicate and articulate clearly, the answers being given to questions asked.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Aimbridge Hospitality yet.
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What makes you most happy at work?

Outlook Reviews

Helping our guests in anyway possible

Review from Customer Support Dept

Having the ability to make people smile

Review from Customer Support Dept

Being able to help and provide good service and seeing guests return to our hotel again

Review from Customer Support Dept

Our loyal guests that return time and time again. It's great getting to know them as our extended family.

Review from Customer Support Dept

Being able to see my coworkers and help each and every guest that walks through the door the best way I can.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

The work environment is negative, management is at each others throats ,employees don't work together as a team

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Aimbridge Hospitality yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Aimbridge Hospitality yet.
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