Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
I go to work because I'm excited to work with my colleagues and I love what I am currently doing which is for engagement. But some leaders are making us stressed and some personal issues of my team mates are also affecting our performance.
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Good at first, but not consistent, and they will be bad on taking care of the employees eventually as they are very focused on making money.
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Terrible management and terrible workplace
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Overall it has been a pleasure working here.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
People are focused on executing their tasks.
Che cosa ti rende più felice sul posto di lavoro?
Being able to do my tasks efficiently.
Cosa ti piace di più del team di leadership?
They are focused on quality which is good.
Quali sono alcune delle cose migliori della tuo team?
We have one goal and drive.
Quali sono alcune delle cose migliori della tuo team?
It is a pretty calm and peaceful environment.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Everyone listen and respect each other.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Almost everyone is on low morale
Che cosa deve fare il gruppo dirigente per migliorare?
They are keeping bad managers
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Don’t sugar coat every
Cosa ti piace di più del team di leadership?
They make sure that we have work and place on a specific account.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
The basic pay of an associate here is at Php12000 and supervisor at Php25000
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Just the redeployment process and nothing else. Overall, they do not consider the circumstances of their employees.
Qual è la parte migliore del tuo compenso?
It is a well balanced package. in terms of work load, risks and pay. Especially in these times.
Che cosa ti rende più felice sul posto di lavoro?
My participation in engagement team and the fact that I have my friends. I also want to highlight the recognitions we received and the support of my team.
Che cosa sta andando male e come può essere migliorato?
High salary which would suit the job they are demanding from us. Also, consider the situation we are facing right now, why pull out shuttles when there is no enough public transportation during midnight?
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Proper boost tagging is endorsed properly whenever we transfer to new account. They didn't even aligned my salary on my previous account until a I got transferred to my new program. Salary could've been resolved or aligned prior to me transferring to another program.
Che cosa deve fare il gruppo dirigente per migliorare?
Consider the physical and mental health of the employees, and do not focus too much on creating money. Try doing what the employees are doing for the company so you would know what it feels like before making any decision that would compromise the employees.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
If referring to the managers, they need to learn on fighting for the agents. They need to know how hard it is to do what the client is demanding, and they should not accept it without asking how the employees are doing with the job. Don't accept without knowing anything.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Low salary, they have conducted surveys for the past 2 years, and it is very obvious that most of the employees asked for a higher salary, but no action made for this. It's okay to have the value they gave us; however, it does not meet the job we are doing. Also, consider to bring back shuttles!
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