Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
Salary has always been the problem pre pandemic and more so now. The People First culture is slowly fading away and being replaced by Capitalism. Performance and efficiency as well as productivity is eating people away.
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Underpaid overworked jack of all trades, training ground for other companies yo benefit from. People don't last because of the meager salary package. We have been saying this is a lot of surveys. Nothing has changed yet.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Work from home opportunity at all levels.
Cosa ti piace di più del team di leadership?
Transparency, honesty, commitment, broad minded, listens
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Commitment, pride, competitiveness, passion, dream big
Che cosa ti rende più felice sul posto di lavoro?
To be able to move performance to where it should be.
Cosa ti piace di più del team di leadership?
Responsive. Accommodating. Reachable. Shares experiences for personal and professional improvement and growth.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Inclusivity, engaging, evolving, gender sensitive , culture sensitive , moving forward and progressive
Quali sono alcune delle cose migliori della tuo team?
The agents are competitive and they know their rights. Given the right guidance they can be cooperative. The Coaches have a lot to learn as well as the Support Team.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Salary package is not competitive. My salary as a Manager is the salary of a coach somewhere else. Maxicare has gone bad too. My BUI was not processed in Q2 2021 and no one even noticed it.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
The compensation is not at par with what is being offered outside. A coach is paid less than an agent in other companies. Managers outside are paid double than what home grown managers get. The HMO was downgraded and almost useless to prevent sickness. It only becomes useful if you get hospitalized.
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