Foundever – Informative, in terms of company's news and goals. Reliable in terms of medical benefits. Respectful, there is a sense of belongingness and feeling important as a member of the team. Salary needs to be improved but I know we are getting there. | Comparably

Foundever – Informative, in terms of company's news and goals. Reliable in terms of medical benefits. Respectful, there is a sense of belongingness and feeling important as a member of the team. Salary needs to be improved but I know we are getting there.

Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
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DIPENDENTE
PARTECIPANTI
4898
Nominale
Complessiva
142001

Informative, in terms of company's news and goals. Reliable in terms of medical benefits. Respectful, there is a sense of belongingness and feeling important as a member of the team. Salary needs to be improved but I know we are getting there.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Contented however hoping for a little improvement. Accessible transportation, going to work. Changes is fair. Approachable Operation Manager, always make it a point to find ways to solve it or give us answers to our questions. I hope the management will consider increasing the Rice/Transpo Allow.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Amazing, reliable and helpful. I would really plan to stay for so long.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

I am really happy and satisfied working in this company. I have never been proud but my experience last Christmas 2023 turned out to be sad and feeling unimportant.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

I am happy working in my company, but sometimes I felt sad when it comes to salary.

Che cosa ti rende più felice sul posto di lavoro?

Friends and the account I am with.

Qual è la parte migliore del tuo compenso?

Allowances and fair computation of overtime.

Cosa ti piace di più del team di leadership?

It provides us our needs for us to be motivated.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

Having real good friends to motivate you to come to work.

Cosa ti piace di più del team di leadership?

We help each other by sharing our knowledge in each and everyone.

Quali sono alcune delle cose migliori della tuo team?

We make sure we communicate to provide the best resolution of our customers.

Quali sono alcune delle cose migliori della tuo team?

We communicate and help each other guiding one another in terms of resolution.

Che cosa ti rende più felice sul posto di lavoro?

Friends, our support team are helpful and I can feel I belong.

Che cosa ti rende più felice sul posto di lavoro?

Friends and co-workers. The gratefulness in my heart that I still have work.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

The company should consider to compensate fairly those who are loyal and being a good employee for many years.

Che cosa ti rende più felice sul posto di lavoro?

I have this inner thinking that I should be happy with my work, not all people has given this opportunity.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

People are kind and respectful. I can easily approach my direct superior when it comes to work and personal matter.

Che cosa ti rende più felice sul posto di lavoro?

Surrounded by people I can trust, I have a team that cares for me and a manager that is very accommodating.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

We easily communicate our issues directly to our Manager without any problem. She makes sure our concerns are addressed to the proper department.

Quali sono alcune delle cose migliori della tuo team?

We do not only work as a team, to meet company's demands but we care as a team. We respect and value each other.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

(TEAM) We treat each other as a family but we make sure if work related we have to be professional. We sometimes, uplift each other

Cosa ti piace di più del team di leadership?

We have this sense of team work. We work together, help each other and make sure if one knows something/changes we share to each other what we know.

Quali sono alcune delle cose migliori della tuo team?

Our team are very supportive to each other, if we find a task difficult to handle we interact and communicate so we can come up to a better solution.

Cosa ti piace di più del team di leadership?

Accessible to her time, she attends to my needs whenever there are salary disputes and questions. Always make it a point to check on me from time to time.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

Sitel's culture is reliable, I always feel I am important. Whenever I have some problems concerning my work and personal needs, I always get a fair answer. Sitel's environment makes me feel, I belong.

Quali sono alcune delle cose migliori della tuo team?

If we have questions regarding a certain need of our customer, we have this STC to communicate with the team and we all contribute, then we consult our SME to make sure we provide the right options for the customer.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

I was able to compare Sitel from other BPO companies that stays in the industry for the longest time and they provide fair salary than Sitel. I think the company should level up the compensation bracket of the employees.

Cosa ti piace di più del team di leadership?

The best about the leadership team, they will inform you about anything that concern not only about the company but for the employee's welfare also. If you have questions, my manager will make it a point to find an answer right away.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

Last Christmas 2023 I felt unimportant. All Accounts here have their eat out and even celebrated Christmas with their team but my account was not provided that spirit of Christmas bonding. Maybe company should have an increase based on performance again.

Qual è la parte migliore del tuo compenso?

The transportation and rice allowance, they add to our budget in order for us to have at least additional transportation allowance. Although it is not anymore fair for I think it has been that amount for so long but at least we have to add to our budget.

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