Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
On a campaign lvl, I feel that I am going back, because there is less opportunities to learn and grow. There is no mentorship unless I look it for myself. Regular feedback on good and back lacks unless it is mandatory. On a comp. level, this company should follow the market and learn from mistakes.
Quali sono alcune delle cose migliori della tuo team?
understanding for eachother; team work; cooperation, positive spirit..
Che cosa ti rende più felice sul posto di lavoro?
opportunities to learn and improve skills
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
This company rarely reviews pays, not even to review inflation, and other economic changes in the country. Overtime is not payed unless for a CSAs work. Also the agent-overhead ratio has always been unrealistic, so one has more job than it is realistic to do in 8 working hours (for some positions).
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