Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
It was amazing 3 or 4 years ago, I am now in a manager position and it has decreased a lot. I no longer feel I have a life and work balance, I sometimes dont feel like a manager but rather like a coach , I dont feel motivated or challenge
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
They let us work at home yet
Quali sono alcune delle cose migliori della tuo team?
They're always eager to help
Che cosa ti rende più felice sul posto di lavoro?
When they let me take ownership of the things I am capable of doing.
Che cosa deve fare il gruppo dirigente per migliorare?
While leadership does a great job taking care of agents, it absolutely overlooks its middle management
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Several other BPO's are offering coaches the same compensation middle management currently has. The compensation gap between middle management and OM1 is huge.
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