Foundever – I've learned a lot about how a call center works and about the system I work with. | Comparably

Foundever – I've learned a lot about how a call center works and about the system I work with.

Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
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I've learned a lot about how a call center works and about the system I work with.

Cosa ti piace di più del team di leadership?

The great support and friendliness.

Qual è la parte migliore del tuo compenso?

E v e r y t h i n g.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

E v e r y t h i n g.

Quali sono alcune delle cose migliori della tuo team?

They all work well, some are a bit newer and still need to learn new stuff and follow certain documentation processes but overall, they do a great job.

Che cosa ti rende più felice sul posto di lavoro?

Well, there's good and bad days. But I'm happy when I'm able to help the customer and the customer shows they are satisfied. Other times it can be a mess due to the fact that other agents don't work well and makes a chain of bad events.

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