Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
Promotions by achivements and not by frienships
Quali sono alcune delle cose migliori della tuo team?
Companionship betwwen us, always willing to help each other.
Che cosa deve fare il gruppo dirigente per migliorare?
Being able to listen how their decissions are negatively impacting the operation
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Not having a ratio of 20 agents per coach, the pay is not enough for the stress and work it generates.
Che cosa sta andando male e come può essere migliorato?
There has been a lot of changes on our campain and it has not been comunicated appropiatly from OPS to coaches and agents, missinformation causes dissatisfaction and when someone shares their opinion usually the answer is "We will check" That checking never comes.
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