Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
Associates are as important as the higher management and everybody in the company should facilitate and polish their work. They are the company's ambassadors to the clients.
Quali sono alcune delle cose migliori della tuo team?
Divergence, different backgrounds, ages, education, personalities
Che cosa ti rende più felice sul posto di lavoro?
To solve problems, my way (within the given framework)
Cosa ti piace di più del team di leadership?
Although inexperienced, she has a talent for management. She is willing to help and doesn't hide the fact that she has a lot to learn
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
No doubt. The right to rate things on a regular basis, also some TLs should be chosen more carefully. Agents are the backbone, and should be treated with more respect.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
It has to be absolutely clear, the associates are the backbone, and not the staff on which some people exercise their authoritarian skills. In the end, they know the job at hand, better than the managers
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