Foundever – Being able to solve problems for customers | Comparably

Foundever – Being able to solve problems for customers

Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
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Being able to solve problems for customers

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

I have a really good team lead. If I am feeling bad I know I can talk to him. He doesn't make me feel like a burden

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

There are a few coworkers that will come into a conversation I am having with someone else and try to take over the conversation. They will talk over you as if you are not even there. I feel that is very rude especially in a training class

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

As an agent, I get yelled at and cursed at by cx when they receive a NSF hold. We are told the escalation queue is for feedback only and if we reach out to Collections, they tell us to check quickbase for notes, yet when escalated, the sup speak to ccollection and then it gets cleared

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