Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
once my managers started playing with me, was the most horrible of them all
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
The company has treated me nice, they have provided me with more revenue than the usual company, I like the company overall, my direct management is the one I hate.
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
From upper side, it is just bad.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
stop hiring useless managers in all areas
Qual è la parte migliore del tuo compenso?
The compensation package is just average.
Quali sono alcune delle cose migliori della tuo team?
We hear each other, but sometimes gossiping takes over.
Quali sono alcune delle cose migliori della tuo team?
Collaboration, communication, empathy, ownership., responsability.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
We face the problems directly
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
From management and upper? Nothing.
Che cosa deve fare il gruppo dirigente per migliorare?
See workers as people, care about them and invest in them.
Quali sono alcune delle cose migliori della tuo team?
we are united and most of them are willing to work together
Che cosa deve fare il gruppo dirigente per migliorare?
Ownership. They lack communication, I find out about campaign updates from agents than from management.
Che cosa sta andando male e come può essere migliorato?
Real growth opportunities, they do not exist and once you want to grow with the shown opportunities, they play with you
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I would like to have less responsibilities or have a raise in salary. I make a lot of tasks that are not part of my role's responsibilities.
Che cosa sta andando male e come può essere migliorato?
Management team, they do not make a connection with the campaign and therefore all the decisions they make are arbitrary, with no context of the real needs of the campaign.
Che cosa deve fare il gruppo dirigente per migliorare?
Listening to the team, stop playing with their jobs, stop playing with their money, consider them real people, care about them, see them like people and not just like chess pieces.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Being paid more, if I am going to make tasks outside my position, at least consider me as a fake staff, provide me with real opportunities and stop playing as "you can grow, oh wait, no you cant"
Che cosa sta andando male e come può essere migliorato?
I have been demoted by someone else's fault, everybody reminds me daily I am an agent again but they ask me to do new tasks that are not part of my role. If they could treat me more respectful that would be nice.
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