Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
It was good, I used to love my job. I worked at home for this company for 2 years without any issue, being a top performer, I was so happy. However, a year ago I got extremely disappointed about it because I was unfairly relocated because management made a raffles to choose the agents to be relocate
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Neutral, however, the positive feedback is decreasing. It is getting worse and worse.....
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
willingness to help and share tips.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
It's not important, there are more important things
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
people are nice and humble.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
WFH option, maybe higher salary.
Che cosa sta andando male e come può essere migliorato?
Schedule changes, and no option to work from home.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
inclusion only. You are free to be the way you want. and respect.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Fair and equal treatment, for instance WFH option to everyone and not just some of the employees.
Che cosa deve fare il gruppo dirigente per migliorare?
They need to treat agents equally and be fair because some agents have benefits that others don't have, for example WFH...
Che cosa sta andando male e come può essere migliorato?
The work from home option would make it the best job ever like I had it before being unfairly relocated to a new account.
Che cosa deve fare il gruppo dirigente per migliorare?
Better way to handle relocation processes. They should be handled fairly and professional by taking PA and metrics into account and not by making raffles to choose the agents to be relocated.
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