Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
Happy with my independence and the trust at what i do but there are so many broken processes that need to be fixed. I understand the need to streamline but other centers are unique and require tailored-fit approaches inorder for the business to thrive
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
I am able to execute my ideas without having to secure approvals all the time but our pay freeze and budget approvals are limiting us from making sure that our employee activities are consistently done to boost our agents morale.
Cosa ti piace di più del team di leadership?
Drives balance in work and personal life.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
good initiatives to drive wellness and well-being
Qual è la parte migliore del tuo compenso?
Annual incentives and HMO benefits
Quali sono alcune delle cose migliori della tuo team?
Very independent and reliable in delivering to the expectations
Che cosa ti rende più felice sul posto di lavoro?
My peers and our agents who look up to us.
Quali sono alcune delle cose migliori della tuo team?
People are mostly resilient and would make things work even with little resources
Che cosa sta andando male e come può essere migliorato?
Too many chains of approvals that cause delays and untimeliness thus losing the essence of things.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
he company prioritizes creating a supportive and inclusive workspace where employees feel valued and encouraged to grow professionally.
Che cosa deve fare il gruppo dirigente per migliorare?
High focus on financials is understandable but pushing for unrealistic targets is impacting our strategies and putting the leaders on the ground on a very tight situation.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
not for me but for our agents here in Palawan. They are earning very low salary not even enough to get by as cost of living despite it being outside NCR is very high.
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