Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
Foundever has been a valuable learning experience, and I appreciate the opportunities I've had. However, the current situation feels unsustainable. Upper management appears indifferent to our concerns, as past meetings often feel like mere formalities, showing a lack of genuine care for our issues.
Quali sono alcune delle cose migliori della tuo team?
team-work, they are friendly and willing to help
Cosa ti piace di più del team di leadership?
Unfortunately, I don’t have positive feedback lately as the environment in my campaign feels burnt out. This team seems indifferent to this situation, making it feel like
Che cosa sta andando male e come può essere migliorato?
Upper management seems unconcerned about the ongoing discomfort and tension within the QA team due to the excessive workload we've been facing for months. This situation is troubling for all of us. While our supervisors are aware, the company's bureaucracy prevents any meaningful action.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
The QA position at Capital One - Foundever CR feels severely underpaid given our workload. We're taking on significant responsibilities from other roles while earning much less. Upper management's meetings often seem like empty gestures, highlighting a troubling lack of genuine concern for our issue
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