Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
It has gone downhill in the last few years. I used to be very positive of Sitel. Now at Foundever, not so much.
Quali sono alcune delle cose migliori della tuo team?
Very broad knowledge and willing to share.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
The answer is in the question.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Less and less tbh. It's all about cost savings and a bit of fun is being disallowed.
Che cosa deve fare il gruppo dirigente per migliorare?
Stop with the knowledge drain. Empower employees. Reward valuable employees. But most of all, stop doing stupid stuff. Turning automated systems into manual work for teams in APC. We have tried long enough now to get the GCC etc. up-to-speed, the time and effort invested is not worth it.
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