Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
Well, there are ups and downs. Currently the ups are good enough for me to stay, but I would not call this pleasant or tell a friend to start here. Currently Id like to get promoted even higher, funny thing is I would need to complete courses first, wich are not provided bei Foundever anymore...
Quali sono alcune delle cose migliori della tuo team?
Loyalty, oh I need 5 words? Loyalty x4
Cosa ti piace di più del team di leadership?
Our new Director Operations is doing a great job to buld a new foundation wich is way more focused on employee satisfaction along with a healthy relation to the client.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
I like the possibility to work from home. This is a key argument to stay with the company, since it saves a lot of time and makes sure Im able to receive packages, take care of animals in my breaktime and other things wich are important to me.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I think the leadership team is not at fault if it comes to payment. A Callcenter will never be able participate with other companys, since we are bound to client contracts, having the say. It would be nice if there would be another opportunity for anonymous feedback except this survey.
Che cosa sta andando male e come può essere migliorato?
I dont think my work is appreciated by my manager. Others who barely work get praise everyday, while I work my ass off and get mocked in meetings without reason. This is not my personal view, but a fact, since my tasks include controling, so I am able to see who works and who doesnt.
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