Foundever – Fair but needs alot of improvement | Comparably

Foundever – Fair but needs alot of improvement

Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
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DIPENDENTE
PARTECIPANTI
4898
Nominale
Complessiva
142001

Fair but needs alot of improvement

Che cosa deve fare il gruppo dirigente per migliorare?

People skills, show empathy & interest in their agents

Che cosa sta andando male e come può essere migliorato?

Way Too much to explain

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

There is nothing positive about the environment at foundever sa

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

Do not put learnerships and experience workers together as the learnerships are not mature enough to understand work life or grown up

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

The amount of cases we as agents need to complete, the work and thought that is put in to get the case done is not worth the salary and there is no incentives or annual increase, I have been with foundever for 2years and 1 month, incentives and annual increase like other BPOs would really be nice

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