Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
Career development trainings and mentorship is a plus.
Cosa ti piace di più del team di leadership?
Knowledge and skills development support
Cosa ti piace di più del team di leadership?
Mentoring and management skills shared.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Performance-related pay to deserving associates.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Competitive compensation and salary alignment based on campaign assignment and consistent performance.
Quali sono alcune delle cose migliori della tuo team?
I have few agents that shows leadership skills and are reliable in times of performance needs.
Che cosa ti rende più felice sul posto di lavoro?
Thinking I have a job and still getting paid every 13th and 28th of the month to support my daily needs.
Quali sono alcune delle cose migliori della tuo team?
Majority understands the business need and go out of the box to meet client standards. Consistent performance with minimal supervision and proactive sharing of observation within the team.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Faster approval of promised financial benefits such as basic pay increase. Make each department perform so others will not have to carry the task. Such as Coach performing Workforce and Report Analyst task.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Moved to a campaign that has higher basic pay bracket and working hard to keep the campaign performing amid pandemic and WFH set up of direct reports, no basic pay alignment until present except for the rank & file being supported. Handling alone 27 agents down to 21. No QA, no trainer.
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