Foundever – Sitel as a company is excellent, I have been here for 20 years and will stay another 20. But how local managers behave and the skills they have is not at the level it should be for their positions, missing to correctly channel the Sitel core values down to people | Comparably

Foundever – Sitel as a company is excellent, I have been here for 20 years and will stay another 20. But how local managers behave and the skills they have is not at the level it should be for their positions, missing to correctly channel the Sitel core values down to people

Foundever società ha sostenuto
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leggi di più
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Sitel as a company is excellent, I have been here for 20 years and will stay another 20. But how local managers behave and the skills they have is not at the level it should be for their positions, missing to correctly channel the Sitel core values down to people

Cosa ti piace di più del team di leadership?

Focus more on performance and getting the job done than elevator gossips and lobbying

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

Getter better training and preparation when onboarded in management positions, especially about leadership and communication skills

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

The Sitel values as they are envisioned globally by the company and not how local managers see it

Che cosa ti rende più felice sul posto di lavoro?

The possibility of making a positive difference in the life of people that are under my umbrella and ensure our clients and their customers have an outstanding experience

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

Basic things such as better work material (equivalent smartphone, PC, headsets) as other people in my position and equal opportunities when applying for a promotion, based on performance instead of lobbying and paying back favors

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