
We have formed a group outside of KP to support each other.
Low co-pays. That said the quality of the care has decreased and access is out of compliance.
Most of the direct care staff are truly concerned about the patients. Limitations are from management, not direct care stsff
Poor management Disaffected and burnt out staff Over regulated Focus on profit not patient care Improvement: Go back to Labor Management Partnership Better trained managers Reduce organization regulations More efficent IT programs for charting snd documentation More effecient scheduling
They need to stop hamstrining their workers with over regulation, KP has its own regulations on top of state a federal regs. They need to invest in an efficient Technology for charting and documentation. They also need to involve the people who are doing the job to find creative and cost-effective