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Very bad experience at the start when I did not have access to many crucial IT systems for many months. Better now, but the job is very stressful.
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Better IT service, more realistic targets.
Quali sono alcune delle cose migliori della tuo team?
Agents are helpful and friendly.
Che cosa sta andando male e come può essere migliorato?
Unrealistic targets. Poor IT. Poor management - specially at fixing long-standing problems - from the client.
Cosa ti piace di più del team di leadership?
Their heart is in the right place, but sometimes they seem too concerned with every trendy - but ephemeral - issue.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
I feel that many senior people want to be seen to embrace every trendy issue. But what matters to me is unrealistic targets, poor IT management and sometimes poor management from the client.
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