TP società ha sostenuto
We are TP Group.
A global leader in digital business services.
One of the World’s 25 Best Workplaces | #WeAreTP leggi di più
I have been with the company for 4 years and there is no improvement that was given to the agents , seems the business is growing but they don't mind to have an activity for agents to feel appreciated.
Quali sono alcune delle cose migliori della tuo team?
they are great ! an excellent performers
Che cosa si deve cambiare affinché la cultura aziendale migliore?
the admins need to have a programs for agents to have them feel appreciated, they must create a monthly program or weekly program, already 3 years have passed with the last raffle for agents.
Che cosa deve fare il gruppo dirigente per migliorare?
leadership and training team needs more training regards to specific account training and on how to be professional in any circumstances , as an observation , operation teams doesn't have agenda regards with quality training they rely on the US trainers which doesn't have any agenda as well.
Che cosa sta andando male e come può essere migliorato?
additional compensation will do and bonuses. activities for agents that can make them happy and will fell appreciated in the company like grocery cheques or package. admins will always answer that it will depend on the account. but clients are paying the company . company should be working on this.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
as we are working with executive accounts, the compensation we are given is not fair. seems to be management doesn't look forward to make this account develop, moreover, the work area is very small if all agents are taking calls it would look like a market that all agents can hear each other.
Other Employee Reviews for TP
×