
We are who we are. It is an authentic place. We eschew formality and nonsense and just behave as people with each other. It leads to honesty, comfort with each other, and open feedback
Upper level leadership is strong but third level and down property support is seriously lacking. "Support" slows us down, can often be put to us in a disrespectful way, and often times queries of us go unanswered even after follow up.
With my two closest local partners we work well together and have mutual respect. Jump on a group call without mute all on and you see the team can't use mic, cameras, some questions go in that show that we are wildly unprepared for the topic just from reading the chat.
Between Aimbridge, Brand, ownership, and local partners we have many hours of meetings a week before we even get to the actual needs of the property. In past work we referred to above property as "support center" and while IT & Risk Management behave that way; I would argue the opposite of others.
I have been promoted in the last couple of years. I made less in 2023 than 2022 and less in 2022 than 2021. Yet the hotel(s) I am at have made more money and had higher scores than the previous year each year. Doesn't make a lot of sense. Forfeiting 401K due to poor contribution holistically too