Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
I go to work because I'm excited to work with my colleagues and I love what I am currently doing which is for engagement. But some leaders are making us stressed and some personal issues of my team mates are also affecting our performance.
Brevemente descreva a sua experiência na companhia.
Good at first, but not consistent, and they will be bad on taking care of the employees eventually as they are very focused on making money.
Brevemente descreva a sua experiência na companhia.
Terrible management and terrible workplace
Brevemente descreva a sua experiência na companhia.
Overall it has been a pleasure working here.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
People are focused on executing their tasks.
O que faz você mais feliz no trabalho?
Being able to do my tasks efficiently.
O que você mais gosta nos lideres?
They are focused on quality which is good.
Quais são algumas das melhores coisas da sua equipe?
We have one goal and drive.
Quais são algumas das melhores coisas da sua equipe?
It is a pretty calm and peaceful environment.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Everyone listen and respect each other.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
Almost everyone is on low morale
No que a equipe de líderes deveria melhor?
They are keeping bad managers
O que precisa melhor na cultura da empresa?
Don’t sugar coat every
O que você mais gosta nos lideres?
They make sure that we have work and place on a specific account.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
The basic pay of an associate here is at Php12000 and supervisor at Php25000
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Just the redeployment process and nothing else. Overall, they do not consider the circumstances of their employees.
Qual é a melhor parte das suas compensações?
It is a well balanced package. in terms of work load, risks and pay. Especially in these times.
O que faz você mais feliz no trabalho?
My participation in engagement team and the fact that I have my friends. I also want to highlight the recognitions we received and the support of my team.
O que está ruim e como pode melhorar?
High salary which would suit the job they are demanding from us. Also, consider the situation we are facing right now, why pull out shuttles when there is no enough public transportation during midnight?
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Proper boost tagging is endorsed properly whenever we transfer to new account. They didn't even aligned my salary on my previous account until a I got transferred to my new program. Salary could've been resolved or aligned prior to me transferring to another program.
No que a equipe de líderes deveria melhor?
Consider the physical and mental health of the employees, and do not focus too much on creating money. Try doing what the employees are doing for the company so you would know what it feels like before making any decision that would compromise the employees.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
If referring to the managers, they need to learn on fighting for the agents. They need to know how hard it is to do what the client is demanding, and they should not accept it without asking how the employees are doing with the job. Don't accept without knowing anything.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Low salary, they have conducted surveys for the past 2 years, and it is very obvious that most of the employees asked for a higher salary, but no action made for this. It's okay to have the value they gave us; however, it does not meet the job we are doing. Also, consider to bring back shuttles!
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