Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
Salary has always been the problem pre pandemic and more so now. The People First culture is slowly fading away and being replaced by Capitalism. Performance and efficiency as well as productivity is eating people away.
Brevemente descreva a sua experiência na companhia.
Underpaid overworked jack of all trades, training ground for other companies yo benefit from. People don't last because of the meager salary package. We have been saying this is a lot of surveys. Nothing has changed yet.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Work from home opportunity at all levels.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
Commitment, pride, competitiveness, passion, dream big
O que você mais gosta nos lideres?
Transparency, honesty, commitment, broad minded, listens
O que faz você mais feliz no trabalho?
To be able to move performance to where it should be.
O que você mais gosta nos lideres?
Responsive. Accommodating. Reachable. Shares experiences for personal and professional improvement and growth.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
Inclusivity, engaging, evolving, gender sensitive , culture sensitive , moving forward and progressive
Quais são algumas das melhores coisas da sua equipe?
The agents are competitive and they know their rights. Given the right guidance they can be cooperative. The Coaches have a lot to learn as well as the Support Team.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Salary package is not competitive. My salary as a Manager is the salary of a coach somewhere else. Maxicare has gone bad too. My BUI was not processed in Q2 2021 and no one even noticed it.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
The compensation is not at par with what is being offered outside. A coach is paid less than an agent in other companies. Managers outside are paid double than what home grown managers get. The HMO was downgraded and almost useless to prevent sickness. It only becomes useful if you get hospitalized.
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