Foundever – It's been a wild ride with both its up and downs, generally speaking very fast paced growth with a lot of uncontrollable procedures that could have gone better with some more resources and investment from our executive team, as well as better negotiations, but overall a great experience. | Comparably

Foundever – It's been a wild ride with both its up and downs, generally speaking very fast paced growth with a lot of uncontrollable procedures that could have gone better with some more resources and investment from our executive team, as well as better negotiations, but overall a great experience.

Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
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FUNCIONÁRIO
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142001

It's been a wild ride with both its up and downs, generally speaking very fast paced growth with a lot of uncontrollable procedures that could have gone better with some more resources and investment from our executive team, as well as better negotiations, but overall a great experience.

Brevemente descreva a sua experiência na companhia.

It's been mostly great but I feel we're lacking accountability and recognition where it's due, as well as a more solid infrastructure in regards to talent development and generation. We're also much more reactive than preventative in most issues, lack of correct forecasting is a constant issue.

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

The current structure and visibility for all initiatives.

Qual é a melhor parte das suas compensações?

Healthcare offers and bonus schemes.

Quais são algumas das melhores coisas da sua equipe?

Excellent people with amazing professional and personal demeanors & goals, quite open and constantly evolving.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

Either a lower workload / minor assignation due to current wage distributions, or a higher compensation.

O que faz você mais feliz no trabalho?

The fact that I know that I am making a difference for both my team and our clients.

O que você mais gosta nos lideres?

Keeping a solid strategy in place and executing / following up to the best of their ability is something that I quite admire about our current leadership team.

O que você mais gosta nos lideres?

The way they keep being interested about standardizing differences in salary and wellbeing for employees, as well as continuously evolving with the market to offer better service all around, both for internal and external clients.

O que está ruim e como pode melhorar?

Lack of follow up for many initiatives and investment for the quality of conditions on many items, talent development, talent generation from language, lack of importance to key subjects and focus from the executive team on these issues.

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

Generally speaking, the company is very lenient even with its weakest links, and even if there are very high performing people all around, there is usually no negativity but constructive work linked towards people or processes that need extra support.

Quais são algumas das melhores coisas da sua equipe?

My team is composed of highly talented individuals, each one with their quirks that make them unique to interact with, and at the same time a high level of performance which allows me to look at strategical objectives without dwelling too much in the BAU.

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