Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
Good experience overall, this is due to good leaders I've had on the past. It should not depend on a person, the good leadership should be a standard that the company thrives for.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
the engagement between members of each team
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The put value on the agents
O que faz você mais feliz no trabalho?
learning, developing new skills, interacting with my team
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Salary should be ore competitive and targets for bonuses more archivable.
Qual é a melhor parte das suas compensações?
Salary and contract. Unfortunately when you reach certain leadership roles within the company you dont have time available to enjoy certain benefits
No que a equipe de líderes deveria melhor?
Better organizational processes, we depend to much on POC and not in standardized & clear processes (ER processes, HR processes, TA selection processes & compensation) the organizational skills from many team leaders are not developed.
O que está ruim e como pode melhorar?
the leaders of each team are being selected as per the perception that the selection panel has, and not structured tests that allow them to actually understand the skills of the person. It can be very bias.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
Organizational and time management skills are very weak within the company. It is perceived that the more time that you spend in meetings the more productive you are, which is incorrect. And operational processes are not documented from team leaders at all.
Other Employee Reviews for Foundever
×