Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
My experience so far is very good. All coworkers are doing there best to help us with work and other situations. I think the only problem is the training time because it is to short and there must be more practice time or nesting time, so the new hires can be more productive and can help the company
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The people and coworkers are very helpful and supportive.
O que você mais gosta nos lideres?
I like the way my Team leader understands my situations and is helping me to find solutions without making me feel bad.
Quais são algumas das melhores coisas da sua equipe?
All agent are very helpful and understandable about the Problems we all go thorough at work and are there to support each other.
O que está ruim e como pode melhorar?
My personal opinion is that if you are on calls for the hole day you get very tired so a change to chats or Email is helpful to get a little rest.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
I feel that the standards to get the Bonus is to high and not completely understandable for the Agents. I feel that a good Agent should get more credit and not only be judged by numbers which can be affected due to a bad couple days or a bad week.
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