Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
Downward spiral. Negative developments on most areas. Dissatisfaction among team members, leaders, agents. Almost everywhere. Not a fun place to work at the moment. Especially when you know how good it used to be 3-4 years ago.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
There really isn't anything positive about the culture and environment at work.
No que a equipe de líderes deveria melhor?
Communicating change in a better way, how and where to improve, personal and professional development at the workplace. Treating everyone the same.
O que está ruim e como pode melhorar?
Leadership needs to step up and take care of everyone, motivate and see everyone on an equal level. Set goals to work against, give feedback and areas to improve in. Create a place where you want to be, not have to be.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Monetary/benefits is not at all needed in a company where the company and the people that works there, care for each other and want for everyone to be able to do their best every single day. Treating everyone the same and in a professional way is key.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
We need to have goals, not only as individuals but as a team. Working in different ways and towards different goals will only create gaps between us instead of strengthening everyone in the team. Communication between team member is extremely important for everyone to perform at their top level.
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