Foundever – Being able to solve problems for customers | Comparably

Foundever – Being able to solve problems for customers

Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
Esta empresa está aceitando feedback de funcionários verificados
FUNCIONÁRIO
PARTICIPANTES
4898
TOTAL
CLASSIFICAÇÕES
142001

Being able to solve problems for customers

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

I have a really good team lead. If I am feeling bad I know I can talk to him. He doesn't make me feel like a burden

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

There are a few coworkers that will come into a conversation I am having with someone else and try to take over the conversation. They will talk over you as if you are not even there. I feel that is very rude especially in a training class

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

As an agent, I get yelled at and cursed at by cx when they receive a NSF hold. We are told the escalation queue is for feedback only and if we reach out to Collections, they tell us to check quickbase for notes, yet when escalated, the sup speak to ccollection and then it gets cleared

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