Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
Prior to the acquisition and merger, all was well. The storm of changes had not been positive. Just powering through and hoping we can weather the storm.
No que a equipe de líderes deveria melhor?
Communication, awareness, transparency, better judgement.
O que está ruim e como pode melhorar?
Foundever has not made it easy and we are feeling the strain of 2 company cultures and structures clashing.
Quais são algumas das melhores coisas da sua equipe?
The team had been the support system both within and outside work. Helped weather the storm of changes and restructure that happened.
O que precisa melhor na cultura da empresa?
The recent shift to hyper focusing increasing profits while cutting expenses at the costs of the employee's experience had been very obvious. There should be a balance of taking care of financials, employee, and clients as it's a give and take situation. Everyone should win.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Dissolved projects and specialized departments, loss of roles. Compensation structures were updated but benefit or the positives are not felt. Those who were promoted were not a part of the increase last 2022. Harmonization did not take into account inflation and aligning to the market rates.
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