Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
It was good, I used to love my job. I worked at home for this company for 2 years without any issue, being a top performer, I was so happy. However, a year ago I got extremely disappointed about it because I was unfairly relocated because management made a raffles to choose the agents to be relocate
Brevemente descreva a sua experiência na companhia.
Neutral, however, the positive feedback is decreasing. It is getting worse and worse.....
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
willingness to help and share tips.
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
It's not important, there are more important things
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
people are nice and humble.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
WFH option, maybe higher salary.
O que está ruim e como pode melhorar?
Schedule changes, and no option to work from home.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
inclusion only. You are free to be the way you want. and respect.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Fair and equal treatment, for instance WFH option to everyone and not just some of the employees.
No que a equipe de líderes deveria melhor?
They need to treat agents equally and be fair because some agents have benefits that others don't have, for example WFH...
O que está ruim e como pode melhorar?
The work from home option would make it the best job ever like I had it before being unfairly relocated to a new account.
No que a equipe de líderes deveria melhor?
Better way to handle relocation processes. They should be handled fairly and professional by taking PA and metrics into account and not by making raffles to choose the agents to be relocated.
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