Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
many people complain about the company internal and externally (social media) the image of the company is not good and so many people quit everyday which makes it worst, our clients are working with other call centers and they pay more in those places, customers are often angry and clients dont care
No que a equipe de líderes deveria melhor?
leadership itself, they lack of it
Quais são algumas das melhores coisas da sua equipe?
my team with my TL is close and unite
O que está ruim e como pode melhorar?
to work for a client that does not provide solutions to their customers can be a bad thing as we received all the backlash
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
load of work can be most of the times overwhelming, the nature of claims department is stressing, lots of people quit the job as the burnout take place.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
they create external and internal dynamics to stay interested, engaged and not bored, is not possible to participate in all of them as we have to reach our kpis and hours to cover daily
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