Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
Happy with my independence and the trust at what i do but there are so many broken processes that need to be fixed. I understand the need to streamline but other centers are unique and require tailored-fit approaches inorder for the business to thrive
Brevemente descreva a sua experiência na companhia.
I am able to execute my ideas without having to secure approvals all the time but our pay freeze and budget approvals are limiting us from making sure that our employee activities are consistently done to boost our agents morale.
O que você mais gosta nos lideres?
Drives balance in work and personal life.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
good initiatives to drive wellness and well-being
Qual é a melhor parte das suas compensações?
Annual incentives and HMO benefits
Quais são algumas das melhores coisas da sua equipe?
Very independent and reliable in delivering to the expectations
O que faz você mais feliz no trabalho?
My peers and our agents who look up to us.
Quais são algumas das melhores coisas da sua equipe?
People are mostly resilient and would make things work even with little resources
O que está ruim e como pode melhorar?
Too many chains of approvals that cause delays and untimeliness thus losing the essence of things.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
he company prioritizes creating a supportive and inclusive workspace where employees feel valued and encouraged to grow professionally.
No que a equipe de líderes deveria melhor?
High focus on financials is understandable but pushing for unrealistic targets is impacting our strategies and putting the leaders on the ground on a very tight situation.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
not for me but for our agents here in Palawan. They are earning very low salary not even enough to get by as cost of living despite it being outside NCR is very high.
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