Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
Since the merger, it has been horrible.
Brevemente descreva a sua experiência na companhia.
I love what I do, helping others. However, I believe that if rules are there they should be applied to everyone, not just some. There needs to be better support from the Team Leaders above the Coaches.
Quais são algumas das melhores coisas da sua equipe?
Everyone works together to help each other.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The Coach and Team we have.
O que está ruim e como pode melhorar?
Getting rid of the "favoritism".
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The most positive is the Team Leads that our Team has, we have 2.
O que está ruim e como pode melhorar?
Everyone needs to be in compliance with PEAKOS. This is not happening. There is too much favoritism going on.
Quais são algumas das melhores coisas da sua equipe?
The fact that we get along and all work together as a team to keep our metrics up, as well as being connected.
O que você mais gosta nos lideres?
This is only in regards to my direct leadership (Coaches), they provide inclusion, excellent coaching's, guidance, a sense of belonging, and caring about each of us. I do not see this from some that are their leaders.
O que você mais gosta nos lideres?
In all honesty, since the merger it seems that the 'newer" side of the leadership team shows a lot of "favoritism" and not enough of everyone being treated the same. There are too many people who are not in line with PEAKOS,
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Having a better pay rate, benefits where we can afford to see the doctor, having VSP as our eyesight plan again. Starting the engagement for ALL associates in Teams, with the perks like we used to have in STC. Like winning items, occurrence buy backs, gift cards, etc.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
The cost of living has continued to go up, however our pay has not. We do not feel the need to get rich, however, we shouldn't have to struggle with paying bills, getting health/eye care, and necessities. Raising the pay health coverage with lower deductibles. Please bring back VSP for eye care.
Other Employee Reviews for Foundever
×