Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
Career development trainings and mentorship is a plus.
O que você mais gosta nos lideres?
Knowledge and skills development support
O que você mais gosta nos lideres?
Mentoring and management skills shared.
O que precisa melhor na cultura da empresa?
Performance-related pay to deserving associates.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Competitive compensation and salary alignment based on campaign assignment and consistent performance.
Quais são algumas das melhores coisas da sua equipe?
I have few agents that shows leadership skills and are reliable in times of performance needs.
O que faz você mais feliz no trabalho?
Thinking I have a job and still getting paid every 13th and 28th of the month to support my daily needs.
Quais são algumas das melhores coisas da sua equipe?
Majority understands the business need and go out of the box to meet client standards. Consistent performance with minimal supervision and proactive sharing of observation within the team.
O que precisa melhor na cultura da empresa?
Faster approval of promised financial benefits such as basic pay increase. Make each department perform so others will not have to carry the task. Such as Coach performing Workforce and Report Analyst task.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Moved to a campaign that has higher basic pay bracket and working hard to keep the campaign performing amid pandemic and WFH set up of direct reports, no basic pay alignment until present except for the rank & file being supported. Handling alone 27 agents down to 21. No QA, no trainer.
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