Foundever – Sitel as a company is excellent, I have been here for 20 years and will stay another 20. But how local managers behave and the skills they have is not at the level it should be for their positions, missing to correctly channel the Sitel core values down to people | Comparably

Foundever – Sitel as a company is excellent, I have been here for 20 years and will stay another 20. But how local managers behave and the skills they have is not at the level it should be for their positions, missing to correctly channel the Sitel core values down to people

Foundever Empresa reivindicada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. consulte Mais informação
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Sitel as a company is excellent, I have been here for 20 years and will stay another 20. But how local managers behave and the skills they have is not at the level it should be for their positions, missing to correctly channel the Sitel core values down to people

O que você mais gosta nos lideres?

Focus more on performance and getting the job done than elevator gossips and lobbying

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

Getter better training and preparation when onboarded in management positions, especially about leadership and communication skills

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

The Sitel values as they are envisioned globally by the company and not how local managers see it

O que faz você mais feliz no trabalho?

The possibility of making a positive difference in the life of people that are under my umbrella and ensure our clients and their customers have an outstanding experience

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

Basic things such as better work material (equivalent smartphone, PC, headsets) as other people in my position and equal opportunities when applying for a promotion, based on performance instead of lobbying and paying back favors

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