
I work for Optum mostly because I can work from home with talented colleagues. If they stopped allowing telecommuting I would leave.
They didn't rely very heavily on the interview process, which is easy to fake. Instead, they considered body of work, experience, and mutual acquaintances.
Optum has drawn some top talent among the rank and file, and we have a lot of people who are truly experts in their areas of expertise.
Everything. It's unclear what their strategic direction is, if there is one, and they say the exact same thing at every Town Hall: "you guys need to get it together, because competition is coming." They're like a boring Ned Stark.
Our senior management doesn't seem to know the difference between activity and progress. For example, they have over invested in brick and mortar offices at the expense of employee bonuses and rentention, and then compounded the problem by pretending it's a strategy.