Terrible which is why I left and I’m glad o did
Documentation
Stop shooting the messengers and avoiding management responsibilities
Seeing people as people and not as work machines. Team building, team culture, and honesty is lacking.
Optum could be a great place to work, but senior management here can't get out of its own way. All of the talented Senior-level staff either gets promoted into management or gets tired of the lack of support and direction and leaves.