Concentrix Claimed Company
We're Concentrix.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. read more
My experience has not been very good. I dislike being intimidated or threatened with my contracts, or receiving warnings over things that are not valid. We are not children.
What are some of the best things about your team?
They work as a team and show compassion for one another, always ready to help each other.
What do you like best about the leadership team?
Some treat us with humanity, try to understand us, and collaborate with us. Some don’t even know how to address us. And there are others
What is most positive about the culture and environment at your company?
The CEO makes an effort to understand and keep employees healthy, and also provides them with food on Mondays and weekends. This can be fruit, a sandwich, or similar items.
Why do you feel undervalued and what would make you feel better about your compensation?
When we get sick, our bonuses are taken away, even though they come from the guests and we earn them by providing good service. Compensation for agents is poor. A worker who feels valued and appreciated will always give more of themselves.
What's going wrong and how can it be improved?
It is frustrating to arrive at a job where you are not valued and only face complaints. Nothing seems right in this company. They compare agents and praise newcomers when they fill in the tracker, but as soon as they see that their CSAT is not the best, they immediately stop admiring them.
Other Employee Reviews for Concentrix
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