Dunkin' – I was always told that I have great customer service and I loved working with the public but after working thru the pandemic I never felt support from the maneger or higher ups in fact they piled more work and didn't get a raise after over 2yrs of working there while new hires where paid more than

Comparably Awards

Best Company Work-Life Balance 2025 (Large Companies)

Dunkin' Donuts is the largest coffee and baked goods chain in the world providing you, their loyal customers, with high quality coffee, read more

EMPLOYEE PARTICIPANTS: 3168

TOTAL RATINGS: 27152

CEO: David Hoffman

I was always told that I have great customer service and I loved working with the public but after working thru the pandemic I never felt support from the maneger or higher ups in fact they piled more work and didn't get a raise after over 2yrs of working there while new hires where paid more than

What does the leadership team need to get better at?

Appreciate your hard working staff that stuck out thru the worst

Other Employee Reviews for Dunkin'

Briefly describe your overall experience at your company

I really enjoy working here, the staff and management are so friendly and welcoming, caring and helpful. Its actually fun to work here. the customers are awesome and just overall great place to be

What do you like best about the leadership team?

ability to let us do our jobs

What do you like best about your company?

Marketing

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I was always told that I have great customer service and I loved working with the public but after working thru the pandemic I never felt support from the maneger or higher ups in fact they piled more work and didn't get a raise after over 2yrs of working there while new hires where paid more than

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