Foundever – There are many aspects that I like about working for Sitel, but there needs to be a better balance between areas: Operational positions receive more benefits and better treatment than support areas, and this is not an isolated opinion. It is vital you review this for Colombia to improve employee sat | Comparably

Foundever – There are many aspects that I like about working for Sitel, but there needs to be a better balance between areas: Operational positions receive more benefits and better treatment than support areas, and this is not an isolated opinion. It is vital you review this for Colombia to improve employee sat

Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

There are many aspects that I like about working for Sitel, but there needs to be a better balance between areas: Operational positions receive more benefits and better treatment than support areas, and this is not an isolated opinion. It is vital you review this for Colombia to improve employee sat

What are some of the best things about your team?

Cooperation, communication, friendliness, fun, and knowledge.

What do you like best about the leadership team?

They are open to dialogue.

What is most positive about the culture and environment at your company?

The benefits we might receive

What's going wrong and how can it be improved?

The workload can sometimes be exhausting. I enjoy my job but I'm feeling drained lately.

Why do you feel undervalued and what would make you feel better about your compensation?

A salary increase is needed taking into consideration that an agent wins almost the same as a specialist.

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